Cookie Policy

1. What Are Cookies

Cookies are small text files placed on your device when you visit a website. Similar technologies including pixel tags, web beacons, and local storage are also covered by this policy.

2. Who We Are

CellSync Limited is the data controller for cookies set on cellsync.co.uk. Company Registration Number: 17091767. 128 City Road, London, EC1V 2NX. support@cellsync.co.uk

3. The Law

Our use of cookies is governed by the Privacy and Electronic Communications Regulations 2003 (PECR) and UK GDPR. We are required to obtain your consent before placing any non-essential cookies on your device. Strictly necessary cookies are exempt from this requirement.

4. Types of Cookies We Use

4.1 Strictly necessary cookies

Essential for the website to function. Cannot be disabled. Includes session, security, authentication, and cookie consent preference cookies. No consent required.

4.2 Functional cookies

Enable enhanced features and personalisation. May include language preferences, remembered login preferences, and recently viewed products. Require consent.

4.3 Analytics cookies

Help us understand how visitors use the website. Information is collected anonymously. May include Google Analytics. No personally identifiable information is collected. Require consent.

4.4 Marketing cookies

Track browsing activity to deliver relevant advertising. We do not currently use advertising networks. We will update this policy and request consent before introducing any marketing cookies.

4.5 Third-party cookies

Klaviyo — email marketing tracking if you follow a link from our emails — klaviyo.com/legal/privacy-notice

Google Analytics — anonymised usage statistics (if enabled at launch) — policies.google.com/privacy

5. Cookie Inventory

6. Managing Your Preferences

6.1 Cookie consent banner

When you first visit cellsync.co.uk you will see a cookie consent banner. You can accept all, reject non-essential, or customise by category. Choices are saved for 12 months.

6.2 Changing preferences

Click "Cookie Settings" in the website footer at any time to update your preferences.

6.3 Browser settings

You can control cookies through your browser: Chrome (Settings → Privacy and Security → Cookies), Safari (Settings → Privacy → Block All Cookies), Firefox (Settings → Privacy & Security → Cookies and Site Data), Edge (Settings → Cookies and Site Permissions).

6.4 Opting out of analytics

Install the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout

7. Cookies in Our Mobile App

The CellSync mobile app does not use browser cookies. The app uses local device storage (AsyncStorage) only for essential session data. This is not accessible to third parties and is not used for advertising or tracking.

8. Changes to This Policy

Material changes will be notified via the cookie consent banner on your next visit.

9. Contact Us

support@cellsync.co.uk
CellSync Limited
128 City Road, London, EC1V 2NX
ico.org.uk | 0303 123 1113 (ICO)